Data Protection

Krikeya's Privacy Policy

Your personal information is completely safe with us. Learn transparently how Krikeya collects your data, why it's collected, and how it's kept secure — all on this page.

Last Updated: January 2026 Version 2.4
1. Introduction

Krikeya (https://krikeya.pro) takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Krikeya platform, how we use it, and how we keep it secure. By creating an account on Krikeya, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That's why Krikeya's Privacy Policy is written in plain language — so you can easily understand where your information goes and how it's used. No hidden clauses, no fine print burying the facts.

Krikeya's Commitment: We never sell your personal information to third parties. Your data is used solely to improve the quality of service we provide to you.

This Privacy Policy applies to Krikeya's website, mobile app, and all digital services. If you do not agree with this policy, please refrain from using our platform. For any questions, you can reach us at any time at [email protected].

2. Information We Collect

Krikeya collects two types of information — what you provide directly, and what our systems collect automatically. Details are outlined below:

Data Type Details Purpose
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser type, device ID Security & Account Protection
Gaming Information Betting history, win/loss records, session duration Responsible Gaming & Service Improvement

We also automatically collect certain information about your browsing behaviour through cookies and similar technologies. This is primarily used to personalise your experience and improve the platform's performance.

3. How Your Information Is Used

Krikeya uses your information only for specific, legitimate purposes. We never use data beyond what is necessary. Each purpose is clearly outlined below:

  • Account Management: To facilitate registration, login, KYC verification, and account security.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Service Improvement: To personalize your gaming experience and to inform the development of new features.
  • Security: To prevent fraud, money laundering, and unauthorised access.
  • Legal Compliance: To comply with international gaming regulations and AML (Anti-Money Laundering) requirements.
  • Customer Support: To resolve your queries and complaints as quickly as possible.
  • Responsible Gaming: To monitor your gaming behaviour and identify potential issues at an early stage.
  • Marketing: To send you relevant offers and promotions, with your consent only.

Marketing Communications: You can unsubscribe from marketing emails or SMS at any time — simply contact us at [email protected] or turn it off directly from your account settings.

4. Who We Share Your Information With

Krikeya never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances:

  • Payment Processors: Necessary information is shared to process payments via bKash, Nagad, Rocket, and similar services.
  • Identity Verification Services: Registered third-party verification agencies involved in the KYC process.
  • Technology Partners: Cloud storage and security service providers operating under strict confidentiality agreements.
  • Regulatory Authority: To government authorities or licensing bodies where legally required.
  • Law Enforcement: Disclosure of information pursuant to a court order or valid legal process.

All third parties that Krikeya works with are required to comply with strict data protection agreements. They may not use your information beyond what Krikeya authorizes.

5. Data Protection Methods

Krikeya employs industry-leading technology to protect your data. Our security infrastructure is regularly reviewed by independent experts.

  • 256-bit SSL Encryption: All data transferred between your browser and our servers is fully encrypted.
  • AES-256 Data Encryption: All sensitive data we store is kept in an encrypted state.
  • Two-Factor Authentication (2FA): An extra layer of security for account login and withdrawals.
  • Firewall & DDoS Protection: Active defence measures to protect the platform against cyberattacks.
  • Regular Security Audits: Regular vulnerability testing conducted by independent third-party experts.
  • Limited Access Policy: Only authorized personnel are permitted to access specific data.

Your Role Matters Too: Keep your password strong and never share it with anyone. If you log in from an unfamiliar device, make sure to log out at the end of your session.

6. Cookies & Tracking Technologies

Krikeya uses cookies on its website to enhance your experience and ensure the platform functions correctly. We use four types of cookies:

Essential Cookies Functional Cookies Analytics Cookies Preference Cookies
  • Essential Cookies: To maintain login sessions and ensure platform security. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: To remember your language preferences, game settings, and other personal choices.
  • Analytics Cookies: Data on which pages you visit and for how long, and which games you play most — used to improve our services.
  • Preference Cookies: To personalise your experience by remembering information from your previous visits.

You can manage or clear cookies at any time through your browser settings. However, disabling certain cookies may affect the proper functioning of some Krikeya features.

7. Your Rights

Krikeya believes you should have full control over your personal information. That's why we provide you with the following rights:

1
Right to Access Data

You may request to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request the deletion of your data under certain conditions.

4
Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

5
Right to Data Portability

You may request your information in a machine-readable format.

6
Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, email us at [email protected]. We aim to respond within 30 business days.

8. Data Retention Period

Krikeya does not retain data for longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

  • Account Information: For the duration of your active account and for 5 years after closure (for legal compliance purposes).
  • Transaction Records: Minimum 7 years (in accordance with international financial regulations).
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Log: 2 to 5 years, as required by regulatory obligations.
  • Support Contact: 3 years from the date of last contact.
  • Marketing Information: Deleted as soon as possible after unsubscription.

Once the retention period expires, data is securely deleted or anonymised.

9. Protection of Minors

Important: Krikeya does not collect information from anyone under the age of 18. Our services are intended exclusively for adults.

If we discover that a minor has created an account, we will immediately close it and securely delete all associated data. If you believe a minor is using our platform, please report it to [email protected].

A note for parents — please use parental control software to prevent your child from accessing Krikeya or any other online gaming platform.

10. Changes to the Privacy Policy

Krikeya may update this Privacy Policy from time to time. When changes are made, the revised date will be reflected on this page, and we will notify you by email or via an in-platform notification for any significant updates.

Continued use of Krikeya after an updated policy takes effect will be considered acceptance of the new terms. We recommend reviewing this page periodically.

Receive Notifications: In the event of any significant changes, we will notify you in advance at your registered email address so you have the opportunity to review them.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Website: https://krikeya.pro
  • Response Time: Within 72 hours (on business days)

Our data protection team takes every request seriously and is committed to resolving them as promptly as possible.

How We Protect Your Data

Krikeya protects your privacy not just in words, but through real technology and processes.

End-to-End Encryption

Every transaction and communication is encrypted with 256-bit SSL. No third party can access or read your data.

No Data Selling

Krikeya never sells your personal information to advertisers or third parties. Your data belongs to you alone.

Strict KYC Verification

Every account goes through identity verification to ensure no one else can access your account.

Regular Security Audits

Our systems are audited every three months by independent cybersecurity experts.

You're in Full Control

You can manage your data, opt out of marketing, or delete your account at any time from your account settings.

Compliance with International Standards

Krikeya adheres to international data protection standards and operates under the oversight of licensed authorities.

Play on a Trusted Platform

Krikeya is committed to protecting your privacy and data at all times. Register today and enjoy a safe, entertaining gaming experience.

Encrypted & Secure  |  18+ Only  |  Licensed Platform

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