Krikeya's Terms & Conditions

These Terms & Conditions apply to the use of the Krikeya platform (https://krikeya.pro) and all its services. By accessing the Krikeya website, creating an account, or using any of our services, you are deemed to have fully agreed to these Terms & Conditions.

Krikeya is an internationally licensed online gaming operator. We are committed to fair play, transparency, and player protection above all else. These Terms & Conditions have been written in Bengali with Bangladeshi users in mind; however, the English version shall remain the legally binding authority.

By using Krikeya's services, you confirm that you are doing so voluntarily, knowingly, and at your own responsibility. Opening an account under pressure from a third party or as a result of fraud is strictly prohibited.

To open an account at Krikeya, you must provide accurate and complete information. Registration using false details may result in account cancellation and forfeiture of deposited funds. Each individual may only hold one account.

• You must provide your correct name, mobile number, and date of birth when creating an account.
• Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• It is your responsibility to keep your account login credentials (username and password) strictly confidential.
• Accounts may not be transferred or sold to any other person.
• Krikeya may request additional documentation for identity verification at any time.

Once registration is complete, Krikeya will verify your details. Withdrawals may be restricted until the KYC (Know Your Customer) process has been completed. We recommend submitting accurate information and clear documents for faster verification.

You must be at least 18 years old to register with Krikeya. By providing your date of birth during registration, you confirm that you are legally eligible to participate in gaming. Krikeya reserves the right to verify your age at any time via a national ID card or passport.

• Failure to verify age will result in immediate account suspension.
• Any transactions made in the name of a minor will not be refunded.
• It is the responsibility of parents and guardians to ensure that minors cannot access Krikeya.

Krikeya supports all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. Deposits are generally instant, and withdrawals are completed within 12 to 24 hours. There are no hidden deposit charges at Krikeya.

• The minimum deposit amount is ৳500 and the maximum single deposit is ৳5,00,000.
• Completed KYC verification is required before any withdrawal can be processed.
• The account used for deposits and withdrawals must be in the same person's name.
• Deposits from third-party accounts are not accepted.
• In the event of a suspicious transaction, Krikeya may place a hold on the payment pending investigation.
• Legal action will be taken in cases of money laundering or the use of funds from illegal sources.

Krikeya regularly offers welcome bonuses, free spins, cashback, and reload bonuses. Each bonus comes with specific wagering requirements and validity periods, which are clearly stated on the bonus offers page.

• The welcome bonus may only be claimed once, exclusively by new members.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Claiming a bonus multiple times from the same person, device, or IP address is considered fraudulent.
• Krikeya reserves the right to modify or cancel any bonus offer at any time.
• If intentionally low-risk betting is detected on wagers placed with bonus funds, the bonus will be forfeited.
• Bonuses are generally valid for 7 to 30 days; any unused bonus will be automatically cancelled upon expiry.

All betting activity on Krikeya is conducted in accordance with international gaming standards. Every game uses an RNG (Random Number Generator), which is regularly audited by an independent third party.

• Once a bet has been confirmed, it cannot be modified or cancelled.
• Odds or payouts displayed incorrectly due to a technical error will be considered void.
• In Sports Betting, live odds may change after a match has kicked off.
• In the event of a technical issue during a game, Krikeya reserves the right to void that round and refund all wagers.
• Any bets linked to match-fixing or team collusion will be voided.

In Live Casino games, the dealer's decision is final. In the event of a dispute, the game log will be reviewed and the ruling of Krikeya's authority will prevail.

• Creating multiple accounts to abuse bonus offers.
• Placing bets using bots, scripts, or automated software.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Harassing or defrauding other players.
• Depositing funds from illegal sources (money laundering).
• Fraudulently claiming a withdrawal.
• Unauthorised use of Krikeya's brand or logo.
• Abusing or threatening members of staff.

Krikeya firmly believes that gaming should be purely for entertainment. We want all our members to play in a safe and responsible manner — which is why Krikeya provides a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum limit on individual bet amounts.
• Session Limit: Avoid playing beyond your set daily time limit.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
• Reality Check: Review your play time and win/loss records at regular intervals.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. To learn more, Responsible Play Visit page.

Krikeya collects and processes your personal information solely for the purpose of providing our services. We never sell your data to third parties. Krikeya uses 256-bit SSL encryption to keep all your information secure.

Your information is used for: account verification, payment processing, customer support, and legal compliance. For more details, please visit our Privacy Policy Visit page.

Krikeya reserves the right to suspend or permanently close any account at any time, without providing a reason. In practice, such decisions are typically made in response to a breach of Terms & Conditions, fraudulent activity, or security concerns.

• You may also close your account at any time by contacting our support team.
• If there is a valid balance, the account holder will be given the opportunity to withdraw funds before the account is closed.
• If an account is closed due to a breach of Terms & Conditions, Krikeya reserves the right to forfeit the account balance.

Krikeya reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notice. Continued use of the platform following any changes constitutes acceptance of the revised Terms & Conditions.

For any questions or complaints, please get in touch with us: [email protected]